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Cancellation & Refund

Cancellation Policy

Four Square Media Pvt Ltd believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
  • There is no cancellation of orders placed under the Same Day Delivery category.
  • No cancellations are entertained for those products that the Four Square Media Pvt Ltd marketing team has obtained on special occasions like Pongal, Diwali, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
  • Four Square Media Pvt Ltd does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
  • In case of receipt of damaged or defective consumer durable items and non durable items like mobile phones, mixer grinder, calculator etc, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 21 days of receipt of the products. For books, VCDs, DVDs, software products, the matter should be reported within 5 days.
  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
  • In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

Refund Policy

We, Four Square Media Pvt Ltd, have no defined cancellation and refund policy for the orders placed for supply of different industry specific newspapers. We have earned very good reputation among clients by providing very useful information that proves very fruitful for the companies concerned. Ones the Newspaper is order is booked that cannot be cancelled and there is no provision for refund either. If the newspaper gets damaged while in transaction then it become the sole responsibility of the courier company to bear the charges of damage caused due to the negligence of Courier Company. If the subscriber failed to get the copy of newspaper due to our negligence then we are liable to provide the fresh one. We offer the newspapers within the India only. Clients are advised to check properly the conditions of Newspaper at the time of delivery.